FAQ


"How long will it take my order to arrive after I purchase?"

Orders will be shipped out within three days of receiving payment. After the order is shipped, it will take 3-7 business days to arrive (inside the USA).

"Do you ship outside of the USA?" 

Yes! Though additional shipping is charged.

"Can I order a custom fingerboard?"

Currently, we do not accept custom orders. All sales are done through stocks on the Catfishbbq.com Webstore.

"Will you sponsor me?"

We are currently not looking for team members. If we are interested in sponsoring you, we will contact you, not the other way around. Keep shredding for fun!

"Can I have a refund?"

All sales are final with the exception of manufacturing defects. If your deck arrives and you are not satisfied, you may request a full refund by emailing Catfishbbq@gmail.com. The deck must be returned how it was delivered (unsetup, unused) to be given a refund. Catfishbbq will cover postage and provide a shipping label to use to return the package.